Henrys Customer Testimonials
"Dear Mr Newlands,
I would like to take this opportunity to express my sincere thanks to Morris Lightfoot who once again has gone well beyond the call of duty and provided excellent customer service. I took my car into your dealership today, which was not booked in, not expecting to have it back until later in the week. To my surprise Morris called to say all the faults were rectified and the car was ready.
I am so impressed with your dealership and in particular Morris, he should be promoted to Service Manager. Please will you pass this e mail onto Morris as he deserves full praise for an outstanding job, in my opinion your dealership is the best in Scotland."
Thank you so much for all your help and advice – not to mention expertise when you got landed with me when Michael was ill. You've been great! Thanks too for keeping me up to date with everything – hope you enjoy the chocs!
As you are aware I purchased a Honda Jazz from your dealership yesterday. I would simply like to record my thanks to Mr Robinson for the way he dealt with this, somewhat unexpected transaction.
Too often today salesmen are pushy and intrusive in their dealings with customers. I am pleased to record that Mr Robinson was courteous and professional.
I have dealt with your dealership over a number of years and would be pleased to recommend you to my friends.
"Dear Mr Henry,
I recently bought a new Honda Accord from your showroom. I was greatly impressed by the overall customer care within your organistation. I have been buying new cars for many years and this is the first Honda. The Sales service and extensive information about the car was first class.
On the day I took delivery of the car, a great deal of time was given to me by the salesman to ensure I was comfortable with all the controls. This surpassed any dealings I have had with car showrooms in the past.
The salesman Robin Clark has been supportive and available with helpful advice throughout. I would have no hesitation in recommending your organisation."
"We met briefly when I collected my new Octavia recently and I thought that I might drop you a line to put on record that it was a pleasure to deal with Graeme in making my purchase. Although he may have found me a little difficult at times (I can be persistent when I believe things are not quite as I think they should be or do not fully understand why) he remained patient and courteous in his attempts to shine light on the few problems we encountered.
As to the car itself, although I have only covered some 300 miles to date, I find it a pleasure to drive and I am looking forward to an opportunity to give it a good run later this month.It was a pleasure doing business with Henrys."
J .A. King
"I had my Honda Jazz serviced today and would like to express my thanks and appreciation to all staff for their courtesy."
Mrs Friel – Newton Mearns
"May we pass onto yourselves a thankyou for the way your sales executive Steven Clark handled the sales deal made with him, to purchase a second hand Honda CRV. He was very helpful and courteous which made parting with our cheque as painless as possible. Steven is a credit to your sales staff. We exstend our sincere thanks and wish you all the best for the future."
Mr AM Wright – Rigg
"Car is going great. Was going to write anyway to thank you for your excellent service. It’s a good motor, good deal, and painless which is all I ever ask for when I buy toys!"
Mr J Longworth – Glasgow
"Through recently buying a car through Henrys with the expert assistance of Michael Strachura, I found the experience to be exceptional. I didn’t feel in any way pressured to buy or given the ‘hard sell’. The whole process of actually buying the car went as smooth as I think it could be regarding finance etc, great communication between Michael and myself which really did make the process ‘easy’. I now have my dream car and thank all at Henrys for their constant professionalism, friendliness and overall very high standard which was shown throughout the sale and aftercare. It would be a pleasure to buy another car from you in the future!"
Aileen Mcmonagle – Glasgow
"Over the past fifty years I have purchased many cars and have had dealings with many and varied ‘car salesmen’. In April this year on the recommendation of a friend who had just purchased a Honda CRV from Henrys, I telephoned to discuss the possible purchase, also of a CRV and early on realised that I was not dealing with the typical ‘sales man’ but a gentleman who sold cars.
A deal was very quickly agreed and signed. On the day we collected our new car we must have stretched the patience of the gentleman dealing with us to the limit! I am delighted to say he was very patient and understanding. If and when we decide to change our car we shall not hesitate to return to Henrys and we would recommend that anyone who is considering a car purchase would have Henrys as their first stop!"
J.K.C. Urquhart - Troon