Service Advisor Apprenticeship
What does a
Service Advisor do?
As a Service Advisor apprentice, here at Henrys Skoda you’ll be the first connection point with our customers. It will be your job to deliver an excellent customer service experience. The basics of customer service should be met consistently and you should understand and exceed customer expectations.
You’ll need clear and up-to-date knowledge of ŠKODA products and services and be able to communicate with a range of people from customers to the ŠKODA team.
You’ll deal directly with customers, scheduling service work to their vehicles and informing them of any additional repairs required. You will handle administrative and customer relations aspects of service department operations.
A ŠKODA
Service Advisor Apprentice
To be a ŠKODA Service Advisor apprentice, you will need the right qualifications to start you on your learner journey. For Škoda this is a minimum of GCSE (or equivalent) English, Maths and one other subject at grade 9 - 4 (A - C).
You’ll need to be both dynamic and enthusiastic and show your passion for people. Ideal candidates will be able to demonstrate their capacity to build relationships, problem solve and have the confidence to negotiate to get the best possible outcome.
If you can meet these requirements and believe in the brand values of ŠKODA, you can stand out against the competition to become an outstanding apprentice.
Driving your
career forward
Once you are qualified as a Service Advisor, there are a number of career paths open to you. Take a look to see some examples of where your career path could take you:
Apprenticeship vs University
In today’s climate of budget cuts and the high cost of tuition, the option of going to university and continuing your education may not be the right choice for everyone and a degree may not necessarily be the requirement for many employers where experience and work-based skills are of more value.
An apprenticeship will give you the work experience and qualifications that you need to earn while you learn without racking up debt.
In this competitive marketplace, developing the right skills can help you to get ahead and stay ahead. With an apprenticeship you will be getting a head start in your career with a nationally recognised qualification and employment within ŠKODA.
Top benefits of an
apprenticeship
- A chance to earn while you learn
- No tuition fees or extra debt
- Nationally recognised qualifications
- ŠKODA approved certifications
- Work experience with a reputable employer
- Training in the skills and knowledge that you need for your job role
- Support throughout your learner journey
- Personal and professional development
- Great new experiences and meet new people
- The first step towards a rewarding career in the automotive industry
Find out more about a
ŠKODA apprenticeship
Have you got what it takes to be part of the ŠKODA team?